Your data, handled with care.

Nest Hubs is an innovation agency based in Gaborone, Botswana. When you contact us, book a session or reserve an event seat through this website, Nest Hubs is the data controller responsible for your personal data under the Data Protection Act, 2024 (Act No. 18 of 2024).

Questions about this policy or your data can be sent to yandile@nesthubs.co.

• Contact and project forms: your name, organisation, email, phone number (optional), the services you select and the message you write.
• Event reservations: the event, number of seats, how you are joining (for example startup or government), your contact details and, only if you choose to share them, access or dietary needs.
• Business Clinic bookings: the details you enter in our booking calendar, such as your name, email, business name and preferred time.
• Knowledge Hub and newsletters: if you sign up, your email address and the topics you choose.
• Website usage: anonymous, aggregated statistics such as pages viewed, referring sites and device type. These do not identify you.

We process personal data only for clear purposes and on a lawful basis:

• to reply to your enquiry and prepare a proposal (your consent, and steps you ask us to take before an agreement);
• to manage event seats, waitlists and check-in (your consent and the reservation you request);
• to schedule and run Business Clinic sessions (your consent);
• to send event updates or insights only when you tick the box to receive them (your consent, which you can withdraw at any time);
• to understand how the website is used so we can improve it (our legitimate interest, using anonymous statistics only).

Access or dietary needs can reveal health information. We only collect them when you choose to provide them, use them solely to make the event accessible, and delete them after the event.

We do not sell your data or share it for marketing. We use a small number of service providers who process data on our behalf:

• FormSubmit delivers form submissions to the Nest Hubs team inbox and sends you an automatic confirmation email.
• Cal.com hosts our Business Clinic booking calendar.
• Plausible Analytics provides cookie-free, anonymous visitor statistics.
• Hostinger hosts this website.

Where an event is co-hosted, we share attendee names and organisations with the co-host only when that is needed to run the event, and we tell you at the time of booking.

Some of our providers store data on servers outside Botswana. Where this happens we rely on the safeguards permitted by the Data Protection Act, 2024, such as the provider’s contractual commitments to protect personal data, and we only use providers with recognised security practices.

• Enquiries and project briefs: up to 24 months after our last contact, unless we start working together.
• Event reservations: up to 12 months after the event. Access and dietary information: deleted within 30 days after the event.
• Business Clinic bookings: up to 24 months.
• Mailing list: until you unsubscribe.

Under the Data Protection Act, 2024 you can ask us to:

• confirm whether we hold your data and give you a copy;
• correct inaccurate or incomplete data;
• delete your data or restrict how we use it;
• stop using your data for a purpose you object to, including direct marketing;
• withdraw your consent at any time;
• provide your data in a portable format.

Email yandile@nesthubs.co and we will respond within 30 days. If you are not satisfied, you can lodge a complaint with the Information and Data Protection Commission of Botswana.

This website does not use advertising or tracking cookies. Our analytics are cookie-free and do not identify individual visitors, so no cookie consent banner is needed. The site may store small preferences in your browser (for example, where you paused a video) purely so the page works as expected; this information never leaves your device.

The Business Clinic booking calendar is provided by Cal.com and may set cookies needed to complete a booking. These are only loaded when you open the booking calendar.

The website is served over HTTPS, forms include spam protection, and access to enquiries is limited to the Nest Hubs team members who need it. No system is completely secure, so please do not send passwords or financial details through our forms.

Our services are aimed at adults and organisations. We do not knowingly collect personal data from children under 18 without the consent of a parent or guardian.

We will update this page if the way we handle personal data changes, and change the date below. Significant changes will also be highlighted on the home page.

Last updated: 18 October 2026.